Refund policy
Returns:
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We accept returns within 3 days of delivery.
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To be eligible for a return:
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The item must be unused, unworn, and in its original packaging.
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Proof of purchase (order confirmation or receipt) is required.
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To start a return, please contact us at shoppysocks.official@gmail.com with your order number and reason for return.
Refunds:
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Once your return is received and inspected, we’ll notify you via email.
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If approved, your refund will be processed to your original payment method within [5 business days].
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Shipping fees are non-refundable.
Exchanges:
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We only replace items if they are defective, damaged, or the wrong size/product.
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To request an exchange, contact us at shoppysocks.official@gmail.com before returning the item.
Return Shipping:
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Customers are responsible for the cost of return shipping, unless the item arrived damaged or incorrect.
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We recommend using a trackable shipping service.